FAQ

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Commonly asked Questions

You Have Questions, We Have Answers!

Plumbing can be confusing, but we’re here to make it simple. Check out some of the most common questions we get from our customers—if you don’t see what you’re looking for, just give us a shout!

We specialize in Residential and Commercial Plumbing Services, including:
Service and Repair, Water Heaters, Water Softeners, Sump Pumps, Disposals and Faucets, Remodel Plumbing, Gas Line Replacement and Repair, and Appliance Installation.

For our commercial clients, we also provide New Construction Plumbing, Tenant Build-Outs, Backflow Prevention and Testing, Commercial Water Heaters and Boilers, Grease Trap Installation and Maintenance, Fixture Upgrades, and Preventative Maintenance Programs tailored to your business needs.

We provide plumbing solutions for all types of commercial facilities — including office buildings, retail spaces, restaurants, apartment complexes, schools, warehouses, and medical offices. Whether it’s new construction, renovations, or ongoing maintenance, our licensed team can handle projects of any size or scope.

If you're experiencing issues with your plumbing, such as leaks, low water pressure, or strange noises, it's a good time to call us. We're here to address any plumbing concerns you may have.

Signs like strange noises, insufficient hot water, or leaks may indicate water heater issues. We offer comprehensive Water Heater Services to diagnose, repair, or replace your unit for optimal performance.

Yes, we offer Softener and Sump Pump Services. It's advisable to have these systems checked annually to ensure they function properly and prevent potential issues.

Absolutely! Our Disposal and Faucet Services cover repairs, replacements, and installations. We'll keep your kitchen plumbing running smoothly.

Remodel Plumbing involves updating or rearranging plumbing during home renovations. We specialize in adapting plumbing systems to fit your remodel needs, ensuring efficiency and compliance.

 

Signs include a sulfur-like smell or hissing sounds. For Gas Line Replacement and Repair, we conduct thorough inspections, repairs, and replacements to guarantee safety and compliance.

 

Yes, we provide Appliance Installation services, covering a range of appliances such as dishwashers, washing machines, and refrigerators. We ensure proper connections and functionality.

 

We understand the urgency of plumbing emergencies. We strive to respond promptly, typically within the same day, to address and resolve urgent issues.

 

Yes, we offer our services seven days a week, including weekends and holidays, to accommodate your schedule and urgent plumbing needs.

 
 

Our technicians are trained to follow strict safety protocols during Gas Line Replacement and Repair, including thorough inspections, leak detection, and compliance with safety standards.

 
 
 

Absolutely! We specialize in providing plumbing solutions for remodels, ensuring that your plumbing system meets the requirements of the updated space.

 
 
 

Factors such as age, frequent repairs, and declining efficiency may indicate it's time for a replacement. Our experts can assess your water heater and provide guidance on the best course of action.

 
 
 

Yes, low water pressure can result from various issues. Our Residential Plumbing Service and Repair cover diagnosing and addressing low water pressure problems to restore optimal flow.

 
 
 
 
 

Evacuate the premises, call your gas company, and contact us immediately. We'll dispatch a technician to assess and address the gas leak promptly.

 
 
 
 

Regular maintenance is key. Schedule annual inspections, address small issues promptly, and avoid putting non-biodegradable items down drains to keep your plumbing in top shape.

 
 
 
 
 

We can install and connect a variety of gas appliances, including stoves, ovens, water heaters, and dryers, ensuring safe and efficient operation.

 
 
 
 
 

Yes, all our technicians are licensed and insured, ensuring that you receive professional and reliable plumbing services.

 
 
 
 
 

Yes, we stand behind the quality of our work. Many of our services and installations come with warranties for added peace of mind.

 
 
 
 
 

You can easily request a quote by contacting us through our website, phone, or email. Provide details about your plumbing needs, and we'll promptly provide you with an estimate.

 
 
 
 
 

Yes. Pipe Doctor 24/7 provides round-the-clock emergency plumbing service for commercial clients. We understand that downtime can disrupt business operations, so our technicians are available 24/7 to quickly diagnose and resolve urgent plumbing issues.

Absolutely. Our team works closely with general contractors, architects, and property managers to design and install complete plumbing systems for new builds and tenant improvements — ensuring compliance with all local codes and efficiency standards.

Yes. We offer customized preventative maintenance plans designed to reduce costly downtime and extend the lifespan of your plumbing systems. Regular inspections and cleanings can help detect small issues before they become expensive repairs.

We handle everything from commercial water heaters and boilers to grease traps, backflow preventers, and water filtration systems. Our experienced plumbers are trained to repair, replace, and maintain all major brands and models.

For All Your Plumbing Needs, We’ve Got You Covered.

Why choose us

We Treat Our Customers Like Family... Because You Are

At Pipe Doctor 24/7, we keep things flowing smoothly—literally and figuratively. We’re a family-owned plumbing company rooted in Michigan, and we treat our customers like one of our own. Whether your faucet is dripping, your sump pump is on the fritz, or you’re finally upgrading to that tankless water heater, we’ve got you covered.

Expertise in Our Field
Quality and Reliability
Local & Family Owned
24/7 Availability